Enterprise Plan
The Enterprise plan provides maximum capabilities, security, and support for large organizations with demanding requirements.
Overview
| Aspect | Details |
|---|---|
| Price | Custom |
| Users | Unlimited |
| Alerts | Unlimited |
| Retention | 12+ months (custom terms by engagement) |
| Support | 24/7 dedicated |
Enterprise-Only Features
The enterprise identity and device capabilities below (SSO, SCIM, Advanced MDM, Custom Roles) are delivered as custom engagements, not self-serve GA features — each child page carries its roadmap status. Contact your account manager to scope them for your environment.
Single Sign-On (SSO)
Integrate with your identity provider:
- SAML 2.0 support
- OIDC support
- Okta, Azure AD, OneLogin, etc.
- Enforce SSO-only access
SCIM Provisioning
Automate user lifecycle:
- Automatic user provisioning
- Deprovisioning on termination
- Group synchronization
- Real-time updates
Advanced MDM Checks
Enhanced device compliance:
- MDM enrollment verification
- Device compliance status
- OS version requirements
- Security policy enforcement
Learn more about Advanced MDM →
Custom Roles
Custom role creation is a roadmap capability (the shipped permission model offers built-in high-level and granular category permissions — see Administrators). The design intent:
- Granular permissions
- Team-specific access
- Audit role assignments
Custom Retention
The shipped Enterprise retention window is 12+ months. Longer or compliance-aligned retention (multi-year alert retention, legal hold) is scoped per engagement — discuss requirements with your account manager.
24/7 Support
Round-the-clock assistance:
- Dedicated support team
- < 1 hour response time (critical)
- Slack/Teams integration
- Quarterly business reviews
Enterprise Benefits
Security & Compliance
| Feature | Benefit |
|---|---|
| SSO enforcement | Centralized authentication |
| SCIM automation | No orphaned accounts |
| Advanced audit | Complete compliance trail |
| Custom retention | Configurable retention windows |
| Data residency (roadmap) | Self-hosted policy-check proxy (planned proxyUrl managed-storage override — released extension versions use a fixed endpoint; hosted data-residency also on the roadmap) |
Operations
| Feature | Benefit |
|---|---|
| Unlimited alerts | No volume concerns |
| Agent-team federation | Cross-org agent governance (federation-eligible tier) |
| Compliance reporting (roadmap) | Packaged reports are a roadmap capability — see Compliance Reports |
Support
| Feature | Benefit |
|---|---|
| 24/7 support | Always available |
| Dedicated CSM | Strategic guidance |
| Priority response | Fast resolution |
| Executive reviews | Business alignment |
Pricing
Enterprise pricing is customized based on:
- Number of users
- Required features
- Support level
- Contract length
- Compliance requirements
Typical Range
Volume-based discounts apply:
| Users | Typical Range |
|---|---|
| 100-500 | Contact sales |
| 500-2000 | Contact sales |
| 2000+ | Contact sales |
Contract Terms
- Annual contracts (multi-year discounts)
- Net 30 payment terms
- Purchase order support
- Custom billing cycles
Getting Started
Contact Sales
- Click Contact Sales in the app
- Complete the inquiry form
- Receive response within 1 business day
Discovery Call
Discuss your requirements:
- Organization size and structure
- Compliance requirements
- Integration needs
- Support expectations
Custom Proposal
Receive a tailored proposal:
- Feature recommendations
- Pricing based on needs
- Implementation timeline
- Support plan
Enterprise Onboarding
Dedicated onboarding includes:
- Technical kickoff call
- SSO/SCIM configuration
- Policy migration assistance
- Admin training
- Go-live support
Use Cases
Large Enterprises
For organizations with:
- 500+ employees
- Distributed workforce
- Complex compliance needs
- Existing security stack
Regulated Industries
Containment.AI is designed to map to the governance and audit-logging needs of regulated sectors. (Containment.AI does not currently hold these certifications; the following list reflects the compliance frameworks our customers operate under.)
- HIPAA (healthcare)
- SOC 2 (SaaS)
- PCI DSS (payments)
- FedRAMP (government)
Security-First Organizations
For teams needing:
- Maximum visibility
- Full integration
- Custom controls
- Dedicated support
Feature Comparison
| Feature | Professional | Enterprise |
|---|---|---|
| Users | 16+ | Unlimited |
| Alerts | 50,000/mo | Unlimited |
| Custom policies | ✓ | ✓ |
| SIEM export (roadmap) | ✗ | ✓ |
| MDM deployment | ✓ | ✓ |
| Advanced MDM posture checks (roadmap) | Limited | ✓ |
| SSO enforcement & SCIM (roadmap) | ✗ | ✓ |
| Custom roles (roadmap) | ✗ | ✓ |
| Agent Teams tier | Enforce-eligible | Federation-eligible |
| Retention | 12 months | 12+ months (custom) |
| Support | Business hours | 24/7 |
| SLA | Standard | Custom |
Enterprise SLA
Support response and resolution targets are agreed in your contract. A typical enterprise SLA shape:
| Priority | Response | Resolution |
|---|---|---|
| Critical | < 1 hour | < 4 hours |
| High | < 4 hours | < 24 hours |
| Medium | < 8 hours | < 48 hours |
| Low | < 24 hours | < 5 days |
Service-level terms — including any credits — are defined in your agreement, not by this page.
FAQs
Can I trial Enterprise features?
Yes, contact sales for an enterprise pilot program.
What's the minimum contract?
12 months minimum, with discounts for multi-year.
Can I upgrade from Professional?
Yes, contact sales to upgrade your account.
Is there an implementation fee?
Included for standard deployments; custom work quoted separately.
Contact Sales
Ready to discuss Enterprise?
- Email: enterprise@containment.ai
- Phone: 571-600-2270
- Website: Contact Form
Related Topics
- Plans Overview - Compare plans
- SSO Configuration - SSO setup
- SCIM Provisioning - User automation