Devices
The Devices page shows all devices across your organization that have the Containment.AI extension or integration installed. Each device represents a browser instance or tool connected to your organization.
Devices Page
Navigate to Devices in the sidebar to see all devices. Each device record shows:
| Field | Description |
|---|---|
| Device Name | Browser or tool identifier |
| Type | Browser extension, coding tool, or API client |
| User | The user associated with this device |
| Status | Connected, Disconnected, or Idle |
| Extension Version | Installed extension version |
| Last Heartbeat | Most recent check-in time |
| First Seen | When the device first connected |
Device Status
| Status | Description | Indicator |
|---|---|---|
| Connected | Extension active and reporting | Green |
| Disconnected | Extension not responding | Red |
| Idle | Active but no recent AI usage | Yellow |
Multi-Device Support
Users can have multiple devices:
- Work laptop (Chrome)
- Work laptop (Edge)
- Personal computer (if allowed)
Each device:
- Has its own device ID
- Tracks separately
- Shares user policies
- Reports independently
Device Actions
View Details
Click a device to see:
- Full device information
- Recent activity log
- Policy enforcement history
Force Refresh
Request the extension to reconnect:
- Select device
- Click Refresh
- Device checks in with latest data
Remove Device
Deauthorize a device:
- Select device
- Click Remove
- Confirm removal
warning
Removed devices will need to re-authenticate to reconnect.
Device Security
Compliance Checks
ProfessionalCheck device compliance:
- OS version requirements
- Browser version minimums
- Required security settings
MDM Verification
EnterpriseVerify device is MDM-managed:
- Check enrollment status
- Verify compliance policies
- Require managed devices only
Device Alerts
Get notified about device issues:
Connection Issues
- Device disconnected for extended period
- Extension crashed or removed
- Authentication problems
Version Alerts
- Outdated extension version
- Browser needs update
- Security patches required
Device Reports
Generate device reports:
Coverage Report
- Devices per user
- Extension installation rate
- Unprotected users
Version Report
- Extension versions in use
- Browsers in use
- Operating systems
Activity Report
- Active devices over time
- Device connection history
- Usage patterns
Best Practices
Monitoring
- Check device status weekly
- Investigate disconnected devices
- Follow up on outdated versions
Updates
- Keep extension updated
- Notify users of required updates
- Use MDM for automatic updates
Security
- Enable MDM verification when possible
- Set minimum version requirements
- Review unknown devices
Troubleshooting
Device Shows Disconnected
- Check if user is active
- Verify extension is installed
- Ask user to click extension icon
- Check for browser/extension updates
Multiple Unknown Devices
- Review with user
- Identify legitimate devices
- Remove unauthorized devices
- Check for shared accounts
Extension Version Mismatch
- Check auto-update settings
- Manually update extension
- Verify MDM update policies
Related Topics
- Device Types - Types of devices
- Users Overview - User management
- Chrome Extension - Extension setup
- MDM Integration - Device management