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Chrome Extension Setup

The Containment.AI Chrome extension is the core component that enforces policies directly in the browser. This guide covers installation, configuration, and troubleshooting.

Overview​

The Chrome extension:

  • Monitors interactions with AI platforms in real-time
  • Enforces policies before data leaves your browser
  • Works without sending your data to external servers
  • Provides instant feedback when policies are triggered

Installation Methods​

Manual Installation​

For individual users or small teams:

  1. Open the Chrome Web Store
  2. Search for "Containment.AI" or use the direct link from your dashboard
  3. Click Add to Chrome
  4. Confirm by clicking Add extension
  5. Click the extension icon and sign in with your work email

MDM Deployment​

For enterprise-wide deployment, push the extension via your MDM:

Microsoft Intune​

{
  "ExtensionInstallForcelist": [
    "extension_id;https://clients2.google.com/service/update2/crx"
  ]
}

Jamf Pro​

  1. Create a new Configuration Profile
  2. Add Chrome extension policy
  3. Set Extension ID and update URL
  4. Deploy to target computers

Google Workspace Admin​

  1. Go to Admin Console > Devices > Chrome > Apps & Extensions
  2. Add from Chrome Web Store
  3. Select Force Install
  4. Apply to relevant organizational units

See MDM Integration for detailed instructions for each provider.

Configuration​

Automatic Configuration​

When you sign in to the extension:

  • It automatically connects to your organization
  • Policies are synced from your dashboard
  • Updates apply in real-time

Organization ID​

For MDM deployments, configure the organization ID:

{
  "organizationId": "your-org-id-here"
}

Find your Organization ID in Settings > Account > Organization Details.

How It Works​

Policy Enforcement​

When you interact with an AI platform:

  1. Input Monitoring - The extension monitors text you enter
  2. Pattern Detection - Content is checked against active policies
  3. Action Taken - Based on policy configuration:
    • Block: Prevents submission, shows warning
    • Warn: Shows warning, allows override
    • Log: Records silently

Supported Platforms​

The extension works with:

  • ChatGPT (chat.openai.com)
  • Claude (claude.ai)
  • Google Gemini (gemini.google.com)
  • Microsoft Copilot (copilot.microsoft.com)
  • Perplexity AI (perplexity.ai)
  • And many more...

Data Privacy​

Your data stays local:

  • Content analysis happens in your browser
  • Only metadata and alerts are sent to Containment.AI
  • Full text is never transmitted unless configured for audit

Extension Interface​

Click the extension icon to see:

  • Connection Status - Green = connected, Red = disconnected
  • Recent Alerts - Last few policy triggers
  • Quick Actions - Report issue, view settings

Notification Badge​

The icon shows a badge when:

  • 🔴 Red number - Blocked actions count
  • 🟡 Yellow number - Warnings count
  • ✓ Green check - All clear, protection active

Troubleshooting​

Extension Not Working​

Symptoms: No policy enforcement, no alerts

Solutions:

  1. Click the extension icon to check connection status
  2. Ensure you're signed in with your work email
  3. Try clicking "Reconnect" in the popup
  4. Disable and re-enable the extension
  5. Check that the site isn't in your browser's restricted list

Policy Not Triggering​

Symptoms: Expected violations not detected

Solutions:

  1. Verify the policy is enabled in the dashboard
  2. Check the policy applies to the AI platform you're using
  3. Review policy sensitivity settings
  4. Test with the exact pattern the policy is designed to catch

Slow Performance​

Symptoms: Lag when typing in AI platforms

Solutions:

  1. Check for conflicting extensions
  2. Clear browser cache
  3. Ensure you have the latest extension version
  4. Contact support if issue persists

Sign-In Issues​

Symptoms: Can't sign in to extension

Solutions:

  1. Ensure you're using your work email
  2. Check your email domain is registered
  3. Try signing in through the dashboard first
  4. Clear extension data and retry

Updates​

The extension updates automatically through Chrome. To manually check:

  1. Go to chrome://extensions
  2. Enable Developer Mode
  3. Click Update

Uninstalling​

To remove the extension:

  1. Right-click the extension icon
  2. Select Remove from Chrome
  3. Confirm removal
warning

Uninstalling the extension removes protection from that device. For MDM-managed extensions, users may not be able to uninstall.

Security​

Permissions Explained​

The extension requires these permissions:

PermissionPurpose
Read and change data on AI sitesMonitor and enforce policies
StorageSave preferences and cache
TabsDetect active AI platforms

Code Security​

  • Extension code is reviewed for security
  • Updates go through security review process
  • No third-party analytics or tracking

Support​

If you encounter issues:

  1. Check this documentation
  2. Review the Troubleshooting section
  3. Contact support@containment.ai